Frequently Asked Questions
Do you accept insurance?
Gentle Connections Therapy currently accepts Aetna, Anthem BCBS, Cigna, Quest Behavioral Health and MaineCare insurances.
We are considered an out-of-network provider for all other providers-meaning payment is due at the time of service.
Gentle Connections Therapy will provide super bills at your request for insurance reimbursement.
Which States do you serve?
Gentle Connections Therapy currently serves Maine. This means a client must reside in and be physically present in Maine during virtual meetings.
What ages do you work with?
Gentle Connections Therapy currently works with adults over the age of 18.
Are you LGBTQIA+ friendly?
Yes, Gentle Connections Therapy is LGBTQIA+ friendly!
How long are sessions?
We provide a free 15-minute phone consultation.
Individual session length varies between 30-53 minutes depending on your needs. Our first session will be a 53-minute intake session and from there we will decide together what will best serve you going forward.
What are next steps?
Reach out to gentleconnectionstherapy@gmail.com to schedule your free 15 minute consultation.
If you are in immediate need of support, please see our resources page and contact the appropriate hotlines.
Good Faith Estimate
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises